BRUNT Workwear is seeking a Senior Director of Customer Support Operations to own the end-to-end CX strategy, tools, staffing, and readiness for launches. You will lead two Senior CX Managers and their teams, building scalable processes and a high-performance CX culture across in-office and partner teams.
You will align CX with Marketing, Merchandising, Operations and Digital Product, ensuring customer voice informs decisions and drives growth in a fast‑growing DTC environment.
#J-18808-LjbffrSenior Director, CX Operations & Strategy in north reading at Unknown Company
This position is listed as full time and onsite.