HSI is seeking a Senior Director, Customer Operations to lead our Customer Support and Customer Solutions across North America. You will set strategy, lead managers, and build scalable practices to improve service delivery and customer outcomes.
Collaborate with Product, Engineering, Sales, and Implementation to strengthen cross-functional handoffs and AI-enabled modernization. You will oversee technical support operations, KPIs, and escalations while translating insights into actions that drive
#J-18808-LjbffrSenior Director, Customer Ops — Remote & AI-Enabled in northern at Unknown Company
This position is listed as full time and onsite.