Vantage Data Centers LLC seeks a Senior Manager to define, build, and scale the CE operating model for a hyperscale customer portfolio. You will own governance, analytics, and the customer experience lifecycle from onboarding to renewal.
You will lead ServiceNow service desk and customer portal improvements, partner with IT and Ops, and drive executive-ready dashboards and insights to inform strategic decisions. Hybrid work in the Denver area is supported.
#J-18808-LjbffrSenior Director, Customer Experience Operations in northern at Unknown Company
This position is listed as full time and hybrid.