BRUNT Workwear in the Boston area is seeking a Senior Director of Customer Support Operations to own the end-to-end CX strategy, tooling, staffing, and readiness for launches. This role will shape how we support customers and scale the function as BRUNT grows.
You will lead two Senior CX Managers and their teams, ensuring alignment with Marketing, Merchandising, Operations, and Digital Product, while delivering best-in-class service across channels.
#J-18808-LjbffrSenior Director, Customer Experience & Operations in wilmington at Unknown Company
This position is listed as full time and onsite.