The New York City Housing Authority (NYCHA) seeks a Senior Director of CRM Modernization to lead the planning, execution, and delivery of a major customer relationship management modernization program in NYC. You will align resident and staff needs across business and technology, establish governance, and coordinate changes across departments to deliver measurable improvements.
This role collaborates with executive leadership, IT, operations, procurement, and external partners to drive a
#J-18808-LjbffrSenior Director: CRM Modernization & Transformation in new york at Unknown Company
This position is listed as full time and onsite.