Senior Director, CRM & AI-Driven Personalization

The Aspen Group (TAG) is a leading retail healthcare business support organization in the U.S. seeking a dynamic Senior Director of CRM to lead our customer communications strategy across email, SMS, web and call center orchestration.

This role focuses on driving sales, increasing retention, and delivering personalized journeys that engage patients. You will lead a large, diverse team, report to the VP of CRM, and collaborate with marketing, product, technology and analytics.