Genesys is seeking an AI and Experience Orchestration Director to drive AI-powered customer experience initiatives for enterprise clients in a global team. You will lead discussions with senior stakeholders, influence deal strategies, and coordinate across marketing, product, and services to shape opportunities and pilots.
The role demands 10–12 years in software/AI roles, strong communication, and a proven track record delivering AI-based customer experiences at scale.
#J-18808-LjbffrSenior Director, AI-Powered Experience Orchestration in chicago at Unknown Company
This position is listed as full time and onsite.