Zendesk, Inc. seeks a Senior Director to lead its Technical Support organization, guiding human agents and AI-driven processes to deliver high-quality, proactive customer outcomes.
The role shapes operating strategy, builds a strong leadership team, and drives scalable, reliable support across regions. The candidate will partner with Sales, CS, Product, Engineering, and Finance to align coverage with customer needs, optimize resources, and advance a proactive support culture leveraging AI
#J-18808-LjbffrSenior Director, AI-Driven Technical Support in madison at Unknown Company
This position is listed as full time and onsite.