Cvent, a leader in meetings, events and hospitality tech, seeks a Senior Director / VP to shape and lead its global Customer Services organization. Reporting to the Chief Customer Officer, this role partners with Customer Success, Support, Professional Services, and Learning & Development to evolve strategy and operating models at scale.
The incumbent will drive AI-enabled transformation, balance human and digital interactions, and oversee M&A integration efforts.
#J-18808-LjbffrSenior Director, AI-Driven Customer Services Transformation in tysons at Unknown Company
This position is listed as full time and onsite.