Gainsight is seeking a Sr Director, Customer Operations to join our Sales team and remotely based in the USA. You will lead renewals operations, define SOPs, and build the infrastructure for Atlas learner loops that improve renewal outcomes across customers.
You will manage Renewal Managers and partner with Product, Engineering, Delivery, QA, and RevOps to drive automation and data-backed process improvements. Strong CRM/CPQ experience and AI exposure are essential.
#J-18808-LjbffrSenior Director, AI-Driven Customer Operations (Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.