Senior Director, AI-Driven Associate Experience

Capital One is seeking a Sr. Director of Product Management for Associate Experience: Support Innovation.

You will lead the strategy, vision, and roadmap for the Support Innovation domain, driving AI-enabled IT support experiences for Capital One’s 100,000+ associates. As a senior leader, you will partner with engineering and design to translate complex technology into intuitive, delightful internal user experiences and advance Capital One’s product framework with a human-centered,