Capital One is seeking a Senior Director of Product Design to lead the Agent Servicing Platform design team within the Card Servicing organization. You will govern a multi-team design organization, evolving live agent tools into AI-assisted workflows and stewarding our internal design system.
This leadership role demands turning business strategy into consumer-grade experiences that drive efficiency and customer satisfaction.
#J-18808-LjbffrSenior Director, AI-Driven Agent Servicing Design in mclean at Unknown Company
This position is listed as full time and onsite.