Senior Director, Account Management (Fully Remote)

• Lead, coach, and develop Account Executives and Account Management leaders.
• Conduct regular talent assessments and identify high-potential employees.
• Create individualized development plans to strengthen leadership and business acumen.
• Establish clear expectations, operating rhythms, and performance standards.
• Ensure Account Executives operate proactively and become trusted strategic advisors.
• Drive consistency in account planning, QBRs, and escalation management.

Organizational Effectiveness & Cross-Functional Partnership:

• Evaluate team structure, workloads, and capacity for sustainable performance.
• Develop scalable frameworks and playbooks for consistent practices.
• Partner with Operations, Product, Sales, Finance, and other functions to deliver an integrated client experience.
• Competitive wellness benefits including medical, dental, vision, life insurance, and AD&D.
• Discretionary paid time off and paid company holidays.
• Parental leave and 401(k) retirement savings program.

SmithRx

SmithRx is a venture-backed health-tech company that disrupts the pharmacy benefit management (PBM) sector by building a next-generation drug acquisition platform. With hundreds of thousands of members since 2016, the company prides itself on a mission-driven, collaborative culture.