Senior Digital Product Manager, Retention & Post-Purchase

Bombas, a comfort-focused premium basics brand based in New York, is seeking a Senior Digital Product Manager – Retention & Post-Purchase to lead the customer journey after order placement. You will own end-to-end experiences from order tracking to returns, exchanges, accounts and self-service support, partnering with engineering and design.

Reporting to the Head of Digital Product, you will define discovery, hypotheses and the iteration roadmap, driving a cohesive post-purchase strategy that