Senior Digital Product Designer

Freddie Mac Multifamily is building a better housing finance system, and the Multifamily UX team supports that mission through human-centered design in an agile product environment. In this role, you will partner with product and technology teams to evolve the design practice and deliver UX/UI work that stays aligned to the Freddie Mac Design System.

The Senior Digital Product Designer role focuses on end-to-end ownership, from shaping alignment with partners to supporting product teams through implementation. You will work across web and mobile experiences, lead evidence-based iterations, and help drive a user-centered culture across design and delivery.

What you’ll do

• Collaborate with multi-functional partners, including product owners, developers, and stakeholders, to understand requirements and user needs.
• Create wireframes, prototypes, and high-fidelity designs for web and mobile applications, following modern industry standards.
• Participate in user research activities, such as usability testing, interviews, and surveys, to gather insights and refine solutions.
• Ensure designs align with the Freddie Mac Design System and established industry methodologies.
• Stay current on UX design trends, tools, and techniques to inform design decisions.
• Present design concepts and capture feedback to support iterative improvement.
• Own solutions end to end, including managing partners, reaching alignment, and supporting product teams.
• Coordinate with design leaders to maintain consistent patterns and user experience needs across a suite of tools used by diverse user groups.
• Partner with product, business, and development leaders to streamline design delivery and support platform-wide design initiatives.
• Work with design leads to refine UX process and methodology, continuously improving the operating model and collaboration approach.
• Model and support culture change through user-centered design, including solution de-risking, value proposition validation, and evidence-based decision-making.

What you bring

• 5 to 7 years of design or product strategy, visual or interaction design, and experience design.
• A Bachelor’s degree in UX Design, Interaction Design, Graphic Design, Product Design, or equivalent work experience.
• Understanding of applying and implementing the Design Thinking methodology.
• Experience with usability testing and incorporating customer feedback into future design increments; ethnographic research experience is a plus.
• Proficiency with design tools such as Figma , Sketch, Adobe XD, or equivalent tools (Figma experience preferred).
• Experience working within Agile product teams.
• A portfolio showcasing relevant academic or personal projects.
• Ability to translate user needs into intuitive and functional designs.
• Strong interpersonal skills, including written and verbal communication.
• Eagerness to learn and adapt in a fast-paced environment.
• Self-starter mindset and ability to work and collaborate effectively in a team environment.

Impact with the Multifamily UX team

• The Multifamily UX team is a trusted partner in agile product development, covering Research , UX Design , UI Design , and Information Architecture .
• Design decisions are grounded in a true appreciation for user needs, keeping customers at the center of the process.
• Thought leadership is delivered through research readouts and design artifacts such as workflows, wireframes, prototypes, and storyboards, with an emphasis on evidence-based decisioning and early, frequent user testing.
• The team influences technology organization direction, prioritization, and development.
• Research, analysis, and design support are provided across a robust portfolio of enterprise applications, identifying opportunities to deliver value and reduce risk.
• Customer experiences are designed to be thoughtful, effortless, and enjoyable.

Role details

• Location: McLean, VA (onsite)
• Salary: USD 117,000 to 175,000 per year
• Experience: Minimum 5 years
• Technologies: Figma, Sketch, Adobe XD

Benefits

• Comprehensive total rewards package
• Competitive compensation
• Market-leading benefit programs
• Annual incentive program
• Reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment