Owning a portfolio of retainer clients, the full-time Senior Digital Account Manager will serve as the primary strategic contact, leading roadmapping and performance reviews while proactively identifying growth opportunities in a remote environment. Key responsibilities Managing a portfolio of retainer clients and acting as their main strategic partner Translating client goals into actionable briefs for design, development, and content teams Overseeing retainer budgets and identifying account expansion opportunities Required qualifications 5+ years of experience in a digital or creative agency, with at least 2 years in a Senior Account Management or Client Success role Proven track record of managing retainer accounts and growing client relationships Strong understanding of web platforms, CMS, performance, SEO/AEO, and digital marketing strategy Experience with tools like Webflow, Figma, Slack, and project management platforms Full professional English proficiency required