Infrastructure EngineerMerciv is building the intelligence layer for enterprise commerce. We connect an organization's entire data landscape — internal systems, social signals, industry reports, consumer behavior — and surface the insights and automated workflows that used to take analysts weeks.We raised $14M in seed funding, spent two years in stealth building the right thing, and we're now launching publicly. Our platform already drives 8-figure gross margin improvements for some of the world's largest retailers.We're a lean, high-ownership team.
If you want to see your work matter immediately, this is it.The RoleYou'll own the infrastructure that keeps Merciv running at enterprise scale. You'll architect, build, and maintain the cloud systems that Fortune 500 retailers trust with their most critical data and decision-making. This is a hands-on, high-ownership role — you'll work closely with backend and ML engineers to ensure our platform is secure, scalable, and relentlessly reliable.We believe in GitOps, infrastructure as code, and building systems that let engineering teams move fast without breaking things.
You'll be the person who makes that real.What You'll DoArchitect and build secure, scalable cloud infrastructure using IaC (Terraform/Terragrunt) on AWSDesign and maintain robust CI/CD pipelines; convert manual processes into automated, repeatable workflowsOwn production reliability — set up observability stacks, define SLI/SLOs, and lead incident responseImplement and champion GitOps workflows for all infrastructure deploymentsBuild compliance-ready infrastructure (SOC 2, GDPR) with IAM best practices and secrets managementOptimize cloud costs while maintaining performance and reliability at scaleCreate developer tooling and documentation that accelerates engineering workflows across the teamMentor team members on DevOps best practices and guide infrastructure strategyYou May Be a Good Fit IfYou have 4–7+ years of industry experience with at least 4 years in hands-on DevOps/infrastructure rolesYou have 4+ years managing cloud infrastructure in production — AWS strongly preferredYou have 2+ years of production Kubernetes experience (EKS preferred)You're deeply proficient in Terraform/Terragrunt and Infrastructure-as-Code principlesYou have strong scripting skills in Python and Bash — you automate everything you canYou have experience with CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, or similar)You have a security-first mindset with experience implementing compliance frameworksFormer technical founders are encouraged to apply — we care more about what you've built than how long you've been buildingBonus Points For:Experience supporting ML/AI workloads and GPU infrastructureFamiliarity with service mesh architectures and advanced networkingExperience with multi-tenant enterprise SaaS infrastructureBackground in cost optimization and FinOps practicesHow We're DifferentMost AI platforms bolt intelligence onto existing workflows. We're building the intelligence layer from scratch — connecting every data source an enterprise touches and making it actionable in real time. The infrastructure you build here doesn't just support a product — it's what makes autonomous enterprise intelligence possible at scale.Why MercivOur platform drives 8-figure gross margin improvements for the world's largest retailers — you'll see real impact fastHard technical challenges at the intersection of agentic AI, distributed systems, and enterprise dataSmall team, massive surface area — you own what you buildCompetitive salary, meaningful equity, health/dental/vision, 401k, home office stipend, flexible PTOA culture built on craft, intellectual honesty, and real human connectionInterview ProcessApplication reviewed by a humanIntro call with our recruiting teamTechnical conversation with an infrastructure leadOn-site — meet the team, work through a real problemWe Encourage You To ApplyStrong candidates don't always meet every qualification listed.
If you're excited about this problem space and have the infrastructure fundamentals, we'd rather talk to you than not. We're building a diverse team on purpose — different perspectives make the product and the company better.LogisticsOn-site in NYC, 3-5 days/weekVisa sponsorship availableApplications reviewed on a rolling basis