About the job Senior Data Analyst / Typing (Remote)
The Senior Data Analyst / Typing will serve as the primary point of contact for PaychexData Contributors. The individual will monitor, research, and respond to data contributor activity including file update submissions, data reporting questions/inquiries, audits, and onboarding/off-boarding procedures. This individual is able to analyze large datasets, technology savvy, and is knowledgeable of the FCRA regulations and Metro 2 reporting guidelines. He/She thrives in a fast-paced environment and is looking for an opportunity to improve the customer experience with Paychex.
What youll do
- Coordinate with cross functional teams in order to facilitate the data contributor lifecycle from initial onboarding through on-going support/off-boarding
- Fulfill special research projects for customers that require technical expertise in database applications
- Proven SME in data processing technology (for data cleansing and standardization), data exchange rules, and data reporting regulatory guidance
- Customer facing agent providing consultation and support to customers, sales, and other teams
- Monitor incoming data transfers from contributors and perform research and analysis to resolve any inquiries and or disruptions related to the data feed
- Draft change requirements for IT programmers and perform quality control on the changes to ensure proper production implementation
What experience you need
- Bachelors Degree from an accredited institution required
- 3-5 years of experience in big data processing, customer service, and technology
- 2-3 years of experience in data processing and analysis
What could set you apart
- Knowledge of FCRA regulations and Metro 2 credit reporting guidelines and requirements is preferred
- Knowledge of electronic file transmission (SFTP/FTP/Internet) protocols/procedures is preferred
- Knowledge of the Paychex'sConsumer Credit Database environment and purge rules is preferred
- Proficiency with Google Workspace desired
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
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