Dun & Bradstreet is seeking a Senior Customer Experience Manager to partner with the Head of Client Experience and define the global CX strategy. You will drive enterprise‑level CX transformation, Own VoC maturity, and act as a strategic advisor to embed customer advocacy across products, operations, and client success.
You will coach senior leaders, lead governance reviews, and collaborate with Product, Marketing, and Operations to integrate CX into operating models worldwide.
#J-18808-LjbffrSenior CX Transformation Lead in florham park at Unknown Company
This position is listed as full time and onsite.