Reynolds American, part of the British American Tobacco Group, seeks a Senior Manager CX Platform Strategy & Transformation in Winston-Salem. The role guides business-side platform strategy, prioritizes CX capability requests, and ensures alignment with IDT and partners to enable scalable platform evolution.
The ideal candidate translates CX needs into actionable platform requirements, manages governance for automation/AI use cases, and drives adoption across teams while balancing risks and
#J-18808-LjbffrSenior CX Platform Strategy & Transformation Lead in winston salem at Unknown Company
This position is listed as full time and onsite.