DIRECTV is seeking an expert IT Software Engineer Principal 2 to lead the design, implementation, and reliability of CX orchestration platforms centered on AWS, Genesys Cloud, and Salesforce Service Cloud. You will guide cross‑functional teams, drive cloud-native practices, and ensure scalable, secure, and high‑performing CX systems.
Office is remote with US-wide scope; requires senior technical leadership, strong communication, and proven experience in CCaaS/CX software.
#J-18808-LjbffrSenior CX Platform Architect (AWS, Salesforce, Genesys) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.