LogicMonitor is seeking a Senior Customer Technical Architect to empower global enterprises. You will act as the primary technical contact, building relationships and understanding customer needs to provide expert guidance. This role includes solution design, troubleshooting support, and conducting trainings to optimize customer engagement with our AI-first hybrid observability platform.
The ideal candidate should have 3-8+ years of experience in technical roles and be proficient in IT infrastructure and DevOps. The position is based in Raleigh, North Carolina, and offers a competitive salary and comprehensive benefits.
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