Empower AI seeks a Customer Support Technical Lead to serve as Deputy CS Lead for an enterprise IT program supporting a DoW agency with ~13,000 users. This onsite role in Quantico, VA includes up to 10% travel. You will lead service delivery across the Service Desk, Knowledge Center, and field support.
Required: TS/SCI eligibility, ITIL/SAFe experience, and a track record of managing large, complex IT services in a government environment.
#J-18808-LjbffrSenior Customer Support Tech Lead – DoD IT Services in quantico at Unknown Company
- Typical pay
- $39,130–$58,290
For context, most customer service representatives earn between $39,130–$58,290 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.