Unknown Company

Senior Customer Support Lead - Remote (EST Hours)

workfromhome • Posted 5 days ago
Remote Full Time Office and Administrative Support Occupations

Tenna is seeking a dedicated Senior Customer Support Representative to join our growing team. You will be the main contact for inbound support channels, troubleshooting hardware and software issues and guiding customers through Tenna’s platform.

The role requires availability Mon-Fri 11:00am-8:00pm EST and at least one Saturday per month, with remote nationwide work and occasional travel up to 20%. You will collaborate with Engineering, Product, Hardware, QA, and Sales to deliver top-tier

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Senior Customer Support Lead - Remote (EST Hours) in workfromhome at Unknown Company

Typical pay
$42,000–$55,750

For context, most customer service representatives earn between $42,000–$55,750 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.

This position is listed as full time and able to be worked remotely.

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