Senior Customer Success Manager (Fully Remote)

• Leader in corporate education technology with globally recognized clients.
• Remote-first culture with a focus on human connections and smart growth.

The Role:

• Drive customer retention and growth by owning customer health and Executive Business Reviews.
• Collaborate with Product, Marketing, Support, and Sales to ensure a seamless customer experience.
• Surface expansion opportunities and represent the voice of the customer internally.
• 100% covered medical, dental, and vision premiums for selected individual plans.
• Flexible PTO, 401(k) matching, LinkedIn Learning, and Calm subscription.
• Annual company retreat focused on building human connections.

Intellum

Intellum powers enterprise learning programs for major brands like Google and Amazon. It's a remote-first company in growth mode, valuing curiosity, creativity, perseverance, and kindness, and investing in employees with development budgets and retreats.