Unknown Company

Senior Customer Solutions Manager, Global SaaS Support

columbus, oh • Posted 1 weeks ago
Hybrid Full Time Sales

impact.com is expanding its global support organization and seeks a seasoned Customer Solutions Manager in Columbus. Hybrid role requiring in-office presence three days per week, overseeing a high-performing team of Support Specialists across time zones.

You will drive operational rigor, develop talent, and own escalations while leveraging AI tooling to automate routine tasks and improve customer outcomes. Salary range reflects market norms in the region.

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Senior Customer Solutions Manager, Global SaaS Support in columbus at Unknown Company

This position is listed as full time and hybrid.

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