Senior Customer Service Specialist

Providing application processing and customer support for multiple clients nationwide, the full-time Senior Customer Service and Rebate Processing Specialist will manage customer service calls, maintain filing systems, and ensure exceptional service in a remote environment. Key responsibilities Provide basic troubleshooting and recommend solutions to customer inquiries Maintain electronic and hard copy filing systems for applications and rebates Safeguard confidential customer information while ensuring effective communication across departments Required qualifications High school diploma or equivalent Call center or customer service experience preferred Proficiency in Microsoft Office, particularly Word and Excel Strong organizational and prioritization skills Interest in sustainability and making a meaningful environmental impact