Supporting clients during their initial months with Partnerize, the full-time remote Senior Customer Onboarding Specialist will manage onboarding processes, conduct training sessions, and ensure a smooth transition for new customers while collaborating with internal teams. Key responsibilities: Conduct onboarding meetings to guide new customers through the onboarding process Manage the onboarding process, coordinating with multiple teams to ensure a seamless experience Provide training and support to clients and junior team members, ensuring adherence to SLAs/KPIs Required qualifications: Minimum 2 years of client or customer support experience Experience in project management Ability to communicate technical information to a non-technical audience Strong organizational and prioritization skills Proficiency in computer literacy and data manipulation tools like Excel or Google Sheets
Senior Customer Onboarding Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.