Lumicera Health Services in Austin, TX is hiring a Customer Experience Strategist to envision and prototype positive customer interactions. You will lead journey mapping, ideation, and events to elevate CX, identify key stakeholders, and guide strategic planning and CX/DX initiatives.
You will collaborate with business leaders, facilitate design thinking, and apply agile methods to deliver customer-centered roadmaps. Experience in healthcare privacy and VoC programs is welcomed.
#J-18808-LjbffrSenior Customer Experience Strategist (Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.