Unknown Company

Senior Customer Experience & Operations Lead (Remote)

workfromhome • Posted 1 weeks ago
Onsite Full Time Office and Administrative Support Occupations

Virtual Staff 365 is seeking a Senior Customer Service & Operations Coordinator to act as second-in-command to the Customer Service Manager and drive operational excellence. The role leads complex issue resolution, guides the support team, and maintains high service standards for a seamless customer experience.

Key requirements include 5+ years in retail/eCommerce CS, leadership experience, and proficiency with NetSuite, Shopify, and Gorgias.

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Senior Customer Experience & Operations Lead (Remote) in workfromhome at Unknown Company

This position is listed as full time and onsite.

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