As a remote, full-time Senior Customer Education Specialist, the candidate will build and facilitate cohort-based training programs for commercial and mid-market accounts, guiding customers through structured learning journeys to maximize the value of the connected operations platform. Key responsibilities Build, deliver, and facilitate cohort-based training programs for customers, ensuring effective onboarding and product adoption Design innovative training experiences that integrate physical and digital assets, enhancing customer engagement Manage logistics for live training sessions, including registration, delivery, and post-session follow-up Required qualifications 3-4 years of experience in teaching or delivering training, with at least 1 year in a scaled delivery model Demonstrated experience delivering at-scale programs and live webinars to external audiences Ability to build digital learning assets using various tools and platforms Working grasp of instructional design principles to structure content around clear learning objectives Strong analytical skills to assess engagement and iterate on training content
Senior Customer Education Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.