Focused on managing and expanding existing customer relationships, the full-time Senior Customer Development Executive will drive renewals, upsell, and cross-sell opportunities while collaborating closely with Customer Success Managers in a remote environment. Key Responsibilities Own the commercial relationship for a book of existing customers Drive expansion opportunities by identifying upsell and cross-sell needs Lead and manage the renewal process, including pricing discussions and contract negotiations Required Qualifications 12+ years of experience in account executive, customer success, or renewal-focused sales roles Proven ability to meet or exceed expansion and renewal targets High emotional intelligence (EQ); skilled at building trust and handling objections diplomatically Strong analytical mindset; ability to leverage customer data and product usage insights CRM proficiency (Salesforce, Gainsight, or equivalent)
Senior Customer Development Executive in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.