Eltropy is seeking a proactive Tier 2 Customer Success Manager for the Eastern U.S. region to manage a portfolio of 50 mid-size customers and drive retention, expansion, and satisfaction across our AI-powered communications platform.
You will be the primary contact for credit unions and community banks, conducting regular check-ins, creating tailored success plans, and partnering with Sales, Product, and Support to ensure customers realize maximum value.
#J-18808-LjbffrSenior CSM - FinTech SaaS | Remote East US in workfromhome at Unknown Company
This position is listed as full time and onsite.