Senior CRM DeveloperDCWP seeks a Microsoft Dynamics 365 / Senior CRM Developer to join its Application Development team within the agency's Information Technology division. This hands on role supports the agency's mission critical licensing, compliance, and enforcement systems by designing, configuring, and extending the Dynamics 365 / Power Platform environment and integrating it with internal and external applications. The Senior CRM Developer will collaborate with senior Technology staff, business analysts, and product owners to deliver secure, scalable, and maintainable solutions that improve operational efficiency and support agency modernization initiatives.
Responsibilities will include:Design, configure, and customize the Dynamics 365 platform including entities, forms, views, business rules, workflows, and model-driven appsDevelop plugins, custom workflow activities, and JavaScript web resources to support complex business logicBuild and maintain integrations between Dynamics 365 and agency systems using REST APIs, Azure services, and .NET componentsCollaborate with DBAs to design and optimize Dataverse and SQL data structures supporting CRM solutionsParticipate in requirements analysis, solution design, sprint planning, and code reviewsEnsure all CRM solutions follow agency standards for security, auditability, performance, and maintainabilityDevelop technical documentation, deployment scripts, and release notes for CRM enhancementsSupport production releases, troubleshoot issues, and provide Tier-3 application supportContribute to modernization efforts including Power Platform adoption, workflow automation, and legacy system integration