Senior Consultant | Program ManagementCincinnati, Ohio, United StatesAt AMEND, we're more than consultants; we're builders, problem-solvers, and change agents. Specializing in operations, analytics, finance, and technology, our mission is to strengthen the foundational pillars of organizations—people, processes, and systems—to drive meaningful transformation. Our three-tiered approach gives us a distinctive competitive advantage, allowing us to build strong connections and tailor solutions for each client.We don't just improve businesses; we improve lives.
As our team continues to grow and evolve, people leadership is at the heart of our success. Join us in navigating that evolution, where every project is an opportunity to innovate and broaden our impact. If you're looking for a place where you can lead with purpose and own your outcomes, this is it.We are seeking a key team member to serve as a Senior Consultant responsible for driving client success, overseeing high-impact project delivery, and managing revenue growth.
This role blends account ownership, delivery excellence, and people leadership to ensure exceptional outcomes for clients and strong financial performance for the firm.The ideal candidate will bring deep expertise in one or more of the following strategic domains: Digital Transformation, Financial Planning & Analysis (FP&A), or Change Management. This individual will lead complex, cross-functional programs that align with enterprise goals, foster innovation, and deliver measurable business value. Success in this role requires a strategic mindset, strong stakeholder engagement skills, and the ability to translate vision into actionable plans that drive transformation and growth.As a mission-critical leader of AMEND's delivery function, you will guide cross-functional teams, mentor emerging talent, and contribute to the continued growth of our business.
You'll thrive here if you are agile, adaptive, and energized by solving complex problems in fast-paced environments.Key Responsibilities:Lead clients and internal teams to design innovative solutions and shape deliverables that precisely address client challengesLearn and uphold AMEND's best practices and quality standards for each domain (industry and project type)Deliver projects that meet or exceed margin targets while maintaining high qualityMonitor project health and proactively address risks or scope changesEnsure alignment between client expectations, team execution, and financial performanceTravel as needed to meet client needsClient Experience and Account Retention:Serve as a strategic partner and trusted advisor to clients through strong relationships and reliabilityLead account planning and align client needs with AMEND's capabilities, identifying and closing cross-practice expansions into new project workQuantify speed and measurable impact (ROI) as the basis for retentionAchieve client satisfaction and referrals (9-10 NPS) on all engagementsChampion unique or innovative delivery methods internallyOwn revenue targets, forecast accurately, and ensure timely billingTeam Leadership and People Development:Foster a high-performance culture rooted in collaboration, accountability, and continuous improvementProvide consistent, high-quality feedback to our team and support team development as neededContribute to AMEND's leadership pipeline and cultural developmentQualifications:Experience leading or delivering initiatives in the following areas—process improvement, quality improvement, and technology implementation (digital applications, ERP program management, applied AI and analytical solutions)Demonstrated excellence in:Client relationship managementExecutive-level presentation and communicationProject and time managementChange managementStrategic thinking and problem-solvingAgility and adaptability in dynamic environmentsProven track record of revenue ownership and client successAdvanced ability to lead and develop others, with a passion for coaching, mentoring, and building lasting client partnershipsExpertise in strategic prioritization to ensure focus on highest-impact efforts and outcomesWhat Success Looks Like:You are a trusted advisor to your clients and a catalyst for their growthYou are an enterprise program manager for AMEND's large accountsYou consistently exceed revenue and margin goals, deepening long-term partnershipsYou elevate others–developing talent, shaping culture, and contributing to AMEND's leadership pipelineWhat's in it for you?Competitive pay and bonusTravel incentive bonus structureFlexible time offInvestment in your growth and developmentFull health, vision, dental, and life benefitsPaid parental leave3:1 charity match*Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment Visa at this time.*