Senior Consultant II, Inside Auto

Responsibilities

• Manages and resolves complex claims by determining minimum coverage limits and claim value
• Serves as a trainer to adjusters handling low‑complexity, high‑volume claims
• Conducts training sessions and reviews claim files for compliance
• Provides recommendations on liability assessment, documentation and resolution strategies
• Leverages continuous improvement tools to identify and implement process enhancements
• Participates in departmental initiatives aimed at improving operational effectiveness
• Fosters a culture of continuous learning and excellence by collaborating on quality outcomes

Requirements

• 3 or more years of experience with Liability and/or Casualty claim handling experience preferred.
• Must obtain an adjuster's license in multiple markets within 60 days of hire.
• Current active adjuster license in TX, FL, or resident state to be eligible for the sign-on bonus.

Core Competencies

Demonstrates expertise in managing complex claims, providing training to adjusters, and implementing process improvements. Holds an active adjuster license and possesses strong liability and casualty claim handling experience.

Tools & Technologies

• Continuous Improvement Tools