Senior Commercial Lines Account Manager

Senior Commercial Lines Account ManagerAt Kasprzak Insurance Agency, we don't just sell insurance—we partner with businesses to help them grow stronger and operate smarter. We specialize in delivering tailored risk management strategies and enhanced protection solutions that reduce exposure and improve long-term outcomes. Our team thrives on collaboration, integrity, and delivering real results for our clients. If you're passionate about insurance and committed to making a difference for your clients and your colleagues, we'd love to meet you.What This Role Is All AboutAs a Senior Commercial Lines Account Manager, you'll be the primary contact for your assigned book of business, ensuring seamless day-to-day management and exceptional client service. You'll coordinate closely with producers, underwriters, and internal teams to deliver accurate policy servicing, timely renewals, and effective communication. Your key responsibilities will include:Managing client relationships and maintaining professional communication with carriers and internal teamsProcessing policy/customer requests for items such as endorsements, claims, certificates of insurance, binders, EPI, ID cards, and cancellationsPreparing, submitting, and marketing new business and renewals, including application and proposal preparationMaintaining detailed client records and following up on outstanding policies in the agency management system (Vertafore/AMS360)Reviewing monthly renewal lists and collaborating with producers to address coverage changes or missing policiesGenerating invoices and coordinating with accounting on agency-billed accountsOrdering and reviewing loss runs as requestedParticipating in training and workshops to enhance service and sales skillsMeeting or exceeding performance expectations and assisting with additional duties as assignedThis role demands attention to detail, strong multitasking abilities, and a client-first attitude to maintain high standards of service and support growth.What You Bring to the TableWe're looking for a well-rounded professional who combines technical insurance knowledge with strong client service and organizational skills. Minimum Qualifications:Active State Property & Casualty license (required)5+ years of experience in Commercial Lines account management (preferred)Prior experience with Vertafore/AMS360 agency management system (preferred)Ability to multitask and manage competing prioritiesSelf-motivated with a strong sense of accountabilityProficiency in Microsoft Office, including Excel, Word, and PowerPointExcellent oral and written communication skillsStrong customer relationship and client-facing abilitiesPositive, friendly, and professional attitudeHigh school diploma or equivalent (required)Insurance designations (e.g., CIC, CISR) preferred but not requiredWhy You'll Love Working HereAt Kasprzak Insurance Agency, we know that attracting and retaining the best talent means offering more than just a paycheck. That's why we invest in both your professional development and personal well-being. We offer:Competitive wages with performance-based incentivesComprehensive health, dental, and vision coverageGroup life and disability insuranceGenerous PTO, holidays, and paid volunteer timeRetirement and compensation planning, including: 401(k) plans with match Profit sharingContinuing education reimbursement and supportA collaborative team culture as well as tools, resources, and mentorship to help you grow in your careerOur Commitment to InclusionWe believe that diverse teams make smarter decisions and stronger companies. That's why we're committed to creating an inclusive and welcoming environment where everyone can thrive. Kasprzak Insurance Agency is proud to be an Equal Opportunity Employer. We prohibit discrimination based on race, religion, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected status.

Compensation: $65,000.00 - $95,000.00 per year