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Senior Cloud Systems Engineer - Technical Escalations

Remote • Posted 3 days ago
Onsite Full Time IT & Technology

Calix is seeking a Senior Systems Engineer to deliver advanced technical escalation support for CalixOne and cloud-connected Wi‑Fi premises solutions. Based in the Pacific Time Zone or able to support PT hours, you will resolve complex issues with urgency and collaborate across teams to ensure a superior customer experience.

The role requires 5+ years of experience in technical support, strong troubleshooting, and a relentlessly customer-centric approach.

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