Senior Cloud Data Operations EngineerResponsibilitiesSupport/Operate an Enterprise Data Services Platform (RedShift/EMR/OpenSearch Service)Built/enhance upon the current solution to ensure that is able to meet NFRs, service-level agreements (SLAs), and operational-level agreementsDrive issue resolutions and root cause analysis with on-call dutyCreate and maintain runbooks for all operational processesImplement operational best practices for running data applications in the Cloud, and promote these best practices to the team and to the end-usersIdentify gaps and configure AWS services in use for optimal performance and user experienceAutomating processes/tasks to increase operational efficiency and customer experienceProactive monitoring and optimization of solutionsImplement a proactive Monitoring & Alerting of potential bottlenecks to prevent/mitigate/resolve performance issuesImplementing recovery strategies to execute in the event of cloud downtime or failuresTroubleshoot/investigate data platform issues and implement workarounds/solutions in all environments (production/non-production)Identifying and implementing cost-saving strategies to reduce cloud operational costsExperience with enterprise rollout to production using CI/CD pipelineQualifications / Requirements Include:Solid hands-on experience deploying, managing, and operating a production data platform implemented in AWS GovCloud: Security, Identity & Compliance: AWS Identity & Access Management, AWS Key Management Service, AWS Secrets Manager, AWS Certificate Manager Management/Compliance: Amazon CloudWatch, AWS CloudTrail Analytics: Amazon RedShift, Amazon EMR, Amazon OpenSearch Service formerly known as ElasticSearch ServiceAbility to work independently and in a collaborative environment with cross-functional teamsStrong client-facing experienceStrong development experience in Python and ShellKnowledgeable of Spark processing engine & Big Data/Hadoop frameworkExperience implementing highly available and disaster Recovery data solutions in AWSThe ability to discuss and explain system architecture and component designHands-on experience with FedRAMP data applications built-in AWS GovCloudWorking knowledge of Configuration management, Change management, and database administrationExperience with application/IAC security testing tools is a plusExperience with installing/configuring and troubleshooting issues with SSL Certificates.Deploying & Provisioning environmentsFamiliarity with Terraform & GitLab to maintainNice to have:Analytics: Amazon QuickSight, AWS Glue, Amazon AthenaDatabases: Amazon DynamoDB, AWS Database Migration Service, Amazon RDSCompute: AWS Lambda, Amazon EC2Storage: Amazon Simple Storage Service (S3)Strong development experience in Scala & JavaThis is a long-term contract in San Francisco (hybrid/remote). MUST be a US citizen, or at least have I-140 to be eligible for employment with this company.