Senior Clinical Research Coordinator

About the Position

The Senior Clinical Research Coordinator (CRC) oversees and administers clinical research studies and associated activities. The role assists with the development and management of study budgets, review of protocol requirements, and collection of impact statements needed to assign costs to each assessment or procedure. The Senior CRC provides feedback on the time required for conduct staff to administer assessments and procedures during budgeting.

The Senior CRC cooperates with the Geneva Corporate Manager to ensure studies remain financially healthy, including reviewing monthly budget reports and forecasts, and ensures that pre‑established work scope, study protocol and regulatory requirements are followed. The position may recruit and coordinate research subjects as appropriate, serving as the principal administrative liaison for the project, and oversees the provision of administrative and staff services to investigators. The Senior CRC develops and maintains record‑keeping systems and procedures, and assists with preparation of presentations for required review and approval processes, including public affairs office review when applicable.

About the Project

This role supports multiple research projects under the MIRROR program (Musculoskeletal Injury Rehabilitation Research for Operational Readiness). MIRROR delivers high‑value research, education, training, and infrastructure for more than 40 clinically relevant musculoskeletal injury (MSI) studies within the military health system (MHS). The program covers epidemiological investigation, investigator‑initiated pilots, and prospective randomized multisite clinical trials, focusing on deployment‑limiting MSIs and aiming to generate evidence‑based approaches for clinical practice guidelines and educational opportunities.

Compensation

$85,000 – $110,000

Qualifications

• Bachelor’s degree or equivalent work experience required; master’s degree preferred.
• 8 years’ experience in clinical research preferred.
• 5+ years of non‑profit, research, or healthcare experience desired.
• Certified Clinical Research Coordinator (CCRC) certification preferred.
• U.S. citizenship required to work at this government site.
• Demonstrated competence in oral and written communication.
• Must be organized, attentive to detail, and possess a positive, friendly and professional demeanor.
• Must be flexible with changing priorities and able to communicate in a diplomatic and professional manner.
• Computer skills including at least intermediate level experience with Excel and other Microsoft Office software.
• Knowledge of CFR, GCP and ICH guidelines.

Management Responsibilities

• May manage CRCs in entry‑level to mid‑level roles, research assistants, and other entry‑level to mid‑level members of the conduct team as assigned.
• Assist with staffing, hiring, salary negotiations and performance review processes for conduct staff.
• Conduct counseling, corrective action, up to and including termination, with Human Resources and Director.
• Oversee programmatic/study‑related conduct to ensure staff perform tasks within scope of project.
• Manage conduct staff to ensure optimal performance on each study.
• Ensure staff demonstrate basic understanding of their job description.
• Plan and facilitate individual and team meetings.
• Assure all staff comply with Foundation and site policies, procedures and SOPs.
• Proactively prepare and conduct site evaluation and study initiation visits.
• Ensure sponsor and Geneva enrollment/milestones, study execution, and monitoring expectations are met on 100% of all studies.
• Cognizant of and promote networking opportunities with sponsors, subjects, and researchers.

Responsibilities

• Promote safety and confidentiality of research participants at all times.
• Adhere to OSHA, GCP, GLP, and infection control procedures.
• Plan and coordinate the initiation of research study protocol and the implementation of operating policies and procedures.
• Plan, implement and maintain data collection and analysis systems in support of research protocol; may coordinate the collection and analysis of research data.
• Recruit, instruct and coordinate research subjects and/or volunteers, as appropriate to specific study objectives and work scope.
• Coordinate the day‑to‑day activities of technical support staff specifically engaged in the carrying out of research/clinical protocol, as appropriate to the position; may perform aspects of research protocol, as required, in accordance with specified program objectives.
• Organize and facilitate meetings, conferences, and other events associated with research activities; may perform and/or coordinate outreach activities, as appropriate to research objectives.
• Document all correspondence and communication pertinent to the research.
• Interact and communicate effectively with Principal Investigator, other site personnel, research participants, the Geneva Foundation, and the funding organization.
• Comply with all rules and regulations as applicable to assigned duty station.
• Create and adhere to a data quality and quality assurance plan.
• Assist with interim and annual reports.
• Serve as the primary liaison at the data collection site and explain the project to military personnel associated with the study.
• Demonstrate proficiency in performing basic study‑related procedures.
• Complete required and applicable research training needed to complete research.
• Maintain and update files of all applicable regulatory documentation for IACUC or IRB (including protocols, approvals, amendments, modifications, etc.) as well as any communications with the sponsor or any other federal or regulatory office.
• Manage study budgets to ensure projects remain financially healthy and viable.
• Cooperate with institutional compliance and monitoring efforts related to the study(ies) and report instances of noncompliance to the PI and the institutional compliance office as appropriate.
• Coordinate and facilitate monitoring and auditing visits.
• Notify PI and appropriate institutional officials of external audits and inspections by FDA and sponsors.

Equal Opportunity Employment

The Geneva Foundation is an equal opportunity employer.

Benefits

Full‑time positions include comprehensive benefits such as medical, dental, and vision healthcare; Flexible Spending Account; Health Savings Account with employer contribution; coverage for employees and family members (including domestic partners); short‑ and long‑term disability; Employee Assistance Program; life & ADD insurance; 403(b) retirement plan with generous employer match; flexible leave options; 11 paid holidays per year; and up to 4 weeks of paid time off in a rolling year. Employees may qualify for PSLF.