Senior Clinical Billing Specialist

Senior Clinical Billing SpecialistThe Senior Clinical Billing Specialist is an area expert, works under general direction, and is responsible for research, analysis and resolution of physician and hospital accounts. This position works directly with patients, providers, insurers, departments, and other staff in researching complex accounts, analyzing various information, and reviewing procedures and regulations to resolve issues. The Senior Clinical Billing Specialist will review reports and monitor the status of accounts, recommend changes in operating procedures and policies, and organize best methods to complete billing activities.

The position is knowledgeable of HIPAA regulations including patient confidentiality and always remains compliant. The position follows all UAMS policies and must demonstrate excellent verbal and written communication skills. Must be detail oriented and possess basic mathematical skills.QualificationsMinimumBachelor's degree in a related field plus one (1) year of experience in a healthcare revenue cycle related function OR associate's degree in a related field plus three (3) years of experience in a healthcare revenue cycle related function OR High School diploma/GED plus five (5) years of experience in a healthcare revenue cycle related or bookkeeping function.Must be familiar with Windows environment with the ability to accurately read, analyze, and interpret contract documents for all payers to determine reimbursement; analyze credit balance.PreferredKnowledge of EPIC billing system.Additional Information:RESPONSIBILITIES:• Investigate account balances and cause for non-payment, initiating claim adjustments, and re-submitting a clean claim to the payer or billing to patient.• Complete appeals within established time frame to avoid write offs.• Identify root cause of denials and create optimal solutions to prevent future denials; compose appeal letters for accounts denied and obtained necessary documentation.• Complete cash reconciliation.• Assist patients with billing, service and insurance questions; discuss accounts by phone and/or other electronic means to address concerns, verify insurance is properly billed and financial assistance posted.• Update systems with insurance or patient demographic corrections; verify new insurance information with payers; submit/resubmit claims.• Accept payments and post to the account systems.• Assist collection agencies to ensure uninterrupted self-pay collections.• Set up payment plans, post payments, and complete end of day processing.• Read, analyze and interpret contract documents.• Prepare records, reports, summaries, analyses, evaluations, and recommendations; develop statistical data.• Provide assistant to other department regarding insurance policies, collection processes, and billing• Document encounters and action in appropriate systems.• Demonstrate integrity, innovate thinking, and make an active contribution to the success of the organization.• Comply with policy and procedures, confidentiality, and HIPAA policies and requirements.• Perform other duties as assigned.Salary Information: Commensurate with education and experienceRequired Documents to Apply: List of three Professional References (name, email, business title), ResumeOptional Documents: Proof of Veteran StatusSpecial Instructions to ApplicantsRecruitment Contact Information: Please contact for any recruiting related questions.All application materials must be uploaded to the University of Arkansas System Career Site do not send to listed recruitment contact.Pre-employment Screening RequirementsCriminal Background CheckThis position is subject to pre-employment screening (criminal background, drug testing, and/or education verification).

A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.Constant Physical ActivityManipulate items with fingers, including keyboarding, Repetitive Motion, SittingFrequent Physical ActivityHearing, TalkingOccasional Physical ActivityStanding, Stooping, WalkingBenefits EligibleYes