Senior Clinical Billing Specialist

Senior Clinical Billing SpecialistCurrent University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).If you close the browser or exit your application prior to submitting, the application process will be saved as a draft.

You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.Closing Date: 09/19/2026Type of Position:ClericalJob Type:RegularWork Shift:Sponsorship Available: NoInstitution Name:University of Arkansas for Medical SciencesThe University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.UAMS offers amazing benefits and perks (available for benefits eligible positions only):Health: Medical, Dental and Vision plans available for qualifying staff and familyHoliday, Vacation and Sick LeaveEducation discount for staff and dependents (undergraduate only)Retirement: Up to 10% matched contribution from UAMSBasic Life Insurance up to $50,000Career Training and Educational OpportunitiesMerchant DiscountsConcierge prescription delivery on the main campus when using UAMS pharmacySummary of Job Duties:The Senior Clinical Billing Specialist is an area expert, works under general direction, and is responsible for research, analysis, and resolution of physician and hospital accounts. This position works directly with patients, providers, insurers, departments, and other staff in researching complex accounts, analyzing various information, and reviewing procedures and regulations to resolve issues. The Senior Clinical Billing Specialist will review reports and monitor the status of accounts, recommend changes in operating procedures and policies, and organize best methods to complete billing activities.

The position is knowledgeable of HIPAA regulations, including patient confidentiality, and always remains compliant. The position follows all UAMS policies and must demonstrate excellent verbal and written communication skills. Must be detail-oriented and possess basic mathematical skills.Qualifications:Bachelor's degree in a related field plus one (1) year of experience in a healthcare revenue cycle-related function, orAssociate's degree in a related field plus three (3) years of experience in a healthcare revenue cycle-related function, orHigh School diploma/GED plus five (5) years of experience in a healthcare revenue cycle-related function or bookkeeping function required.Must be familiar with Microsoft Windows and can accurately read, analyze, and interpret contract documents for all payers to determine reimbursement; analyze credit balanceKnowledge of EPIC billing system preferred.Responsibilities:Investigate account balances and cause for non-payment, initiating claim adjustments, and re-submitting a clean claim to the payer or billing to patient.Complete appeals within established time frame to avoid write-offs.Identify root cause of denials and create optimal solutions to prevent future denials; compose appeal letters for accounts denied and obtain necessary documentation.Complete cash reconciliation.Assist patients with billing, service, and insurance questions; discuss accounts by phone and/or other electronic means to address concerns, verify insurance is properly billed, and financial assistance is posted.Update systems with insurance or patient demographic corrections; verify new insurance information with payers; submit/resubmit claims.Accept payments and post to the account systems.Assist collection agencies to ensure uninterrupted self-pay collectionsSet up payment plans, post payments, and complete end-of-day processing.Read, analyze, and interpret contract documents.Prepare records, reports, summaries, analyses, evaluations, and recommendations; develop statistical data.Assist other departments regarding insurance policies, collection processes, and billing.Document encounters and actions in appropriate systems.Demonstrate integrity, innovative thinking, and make an active contribution to the success of the organization.Comply with policy and procedures, confidentiality, and HIPAA policies and requirements.Perform other duties as assigned.Salary Information: Commensurate with education and experienceRequired Documents to Apply: List of three Professional References (name, email, business title), ResumeOptional Documents:Special Instructions to Applicants:Recruitment Contact Information: Please contact for any recruiting related questions.All application materials must be uploaded to the University of Arkansas System Career Site do not send to listed recruitment contact.Pre-employment Screening Requirements:Criminal Background CheckThis position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law.

Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.Constant Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, SittingFrequent Physical Activity:TalkingOccasional Physical Activity:Standing, StoopingBenefits Eligible:Yes