Senior Client Services Partner - South Central US

Back Senior Client Services Partner - South Central US

IT - Sales Direct Hire Nov 3, 2026

Senior Client Services Partner (Cybersecurity Consulting and Managed Services)

Location: South Central US (Texas)

TekStream is seeking a Senior Client Services Partner who will be responsible for building and nurturing long-term, high-value relationships with our organization's most critical clients in the south-central United States. This individual will focus on long-term value acting as a "bridge" between the client’s business goals and the company’s strategic offerings, and creating a strategic roadmap for successful partnership. The Client Services Partner will work with sales and delivery teams to focus on account retention, expansion and optimization.

Core Responsibilities

• Relationship Management: Cultivating deep, multi-level partnerships with C-suite executives and key decision-makers within a small portfolio of high-value accounts.
• Strategic Planning: Developing and executing comprehensive account plans that align company solutions with the client's long-term business objectives.
• Revenue Growth: Identifying and pursuing opportunities for upselling, cross-selling, and expanding client services within existing accounts.
• Cross-Functional Leadership: Leading internal teams—including sales, product, marketing, and support—to deliver tailored solutions and ensure client satisfaction.
• Business Reviews: Conducting regular (often quarterly) business reviews (QBRs) to monitor performance, evaluate goals, and uncover new areas for partnership.
• Problem Resolution: Serving as the primary escalation point for complex issues, providing proactive and strategic guidance rather than just reactive fixes.

Key Requirements & Skills

• Education: Bachelor’s degree in Business, Marketing, Engineering or a related technical field; an MBA is preferred. A combination of equivalent experience, education and certifications will be considered.
• Experience: 8+ years of experience in enterprise sales, strategic account management, technical account management or business development.
• Business Acumen: Deep understanding of industry trends, market dynamics, TekStream’s core offerings and the client’s specific business model and competitive landscape.
• Soft Skills: High-level negotiation, exceptional communication, strategic thinking, consultative nature and the ability to influence stakeholders without direct authority.
• Technical Proficiency:
  • Mastery of CRM software (e.g.,Salesforce,HubSpot) and data analysis tools to track account health and KPIs.
  • Deep understanding of TekStream’s core offerings and how they might fit into the customer’s strategic plan. Examples may include:
    • Introducing or expanding Cybersecurity Advisory Services and/or Exposure Management Services
    • Expanding MSP services to include MDR solutions
    • Expanding MDR services into platform observability and optimization
    • Expanding license deals into Services or Support contracts
    • Extending current migration services into additional migration services
    • Extending refactoring services to applications that have been migrated