Senior Client Services Manager

To enhance client satisfaction and drive business growth, the full-time Senior Client Services Manager will manage client success initiatives, lead a team, and collaborate cross-functionally to ensure high-quality service delivery, while working remotely or in a hybrid capacity from designated locations. Key responsibilities Ensure consistent, high-quality service delivery that meets or exceeds client expectations Develop and maintain strong relationships with key clients, serving as a trusted advisor Manage and mentor a client success team, fostering a culture of collaboration and customer advocacy Required qualifications Bachelor's degree in Business Administration, Marketing, Communications, or a related field 5-8 years of experience in client success, account management, or customer experience Proven ability to manage client relationships and support business growth Experience leading and developing teams in a fast-paced environment Strong knowledge of customer success strategies and service excellence