Leading a dedicated team, the full-time Senior Client Services Manager will oversee client relationships for credentialing clients, manage daily operations, and drive operational excellence in a fully remote environment. Key responsibilities Lead the Client Services team, including onboarding, training, and performance management Maintain and enhance client relationships through direct engagement and team support Drive process optimization and ensure compliance with contractual obligations and service level agreements Required qualifications Bachelor's degree or equivalent professional experience Minimum of 7 years in client services or account management, with at least 3 years in a management role Demonstrated expertise in strategic planning and process optimization Experience with CRM software, such as Salesforce and Jira Strong analytical skills and experience in data-driven decision-making
Senior Client Services Manager in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.