Senior Client Relationship Administrator

Managing daily service delivery activities for an assigned group of clients, the full-time Senior Client Relationship Administrator will interact with clients to provide updates, resolve issues, and manage data reporting while working in a hybrid environment with two days in the office and three days remotely. Key responsibilities: Act as a Client Advocate, interfacing among all departments on clients' behalf Provide timely and accurate updates to clients for inquiries and issues, including proactive project updates Utilize Microsoft Excel and PowerPoint to deliver metrics data to clients and internal teams Required qualifications: Bachelor's Degree preferred Mastery of MS Office suite of products Minimum of 3 years of experience in client service and/or sales-related roles, with brokerage industry knowledge preferred Ability to prioritize, multitask, and collaborate with internal teams to meet deadlines A self-starter with the capability to thrive in a dynamic working environment