Senior Client Director

Results-driven and strategic, the full-time Senior Client Director will own the commercial strategy, retention, and growth of a portfolio of high-value enterprise customers in a remote U.S. role, focusing on expanding recurring revenue and developing account plans that align with customer business initiatives. Key responsibilities Own the commercial strategy and account plan for enterprise customers, ensuring retention and growth Build and maintain a healthy expansion pipeline by identifying new business initiatives and opportunities Lead renewal and expansion strategies, focusing on protecting revenue and increasing customer investment Required qualifications 7+ years in customer-facing roles within SaaS, Customer Data Platforms, or related fields Proven ability to establish credibility with decision-makers and construct data-driven business cases Exceptional cross-functional collaboration skills with experience aligning internal stakeholders Project and program management capability, managing complex customer initiatives and timelines Strong negotiation skills and polished communication abilities to foster long-term customer trust