Florida Blue in Jacksonville seeks a Sr Consultant Channel Insights to serve as the cross-channel experience insights voice within the CMX Performance & Specialized Insights capability of the Enterprise VOC, Consumer/Customer & Insights function. You will help the enterprise understand how members and customers experience GuideWell across channels and where the experience breaks down.
You will read journey- and channel-level performance, identify disconnects, and partner with channel owners to
#J-18808-LjbffrSenior Channel Insights Architect in jacksonville at Unknown Company
This position is listed as full time and onsite.