Presidio is seeking a Sr. Contact Center Engineer to design, implement, and support advanced CCaaS solutions with primary depth in Amazon Connect and the AWS ecosystem.
You will own technical outcomes on complex, multi-site engagements, architecting solutions, writing code, and guiding AI agent deployments in contact centers. This is a senior, client‑facing role where you’ll shape delivery across Amazon Connect, Cisco Webex, Genesys, and Five9, building scalable, resilient architectures and
#J-18808-LjbffrSenior CCaaS Engineer: AI-Powered Contact Center Architect in new york at Unknown Company
This position is listed as full time and onsite.