Senior Case Analyst

To support expert-led projects, the fully remote Senior Case Analyst will oversee case workflows, coordinate resources, and ensure accurate documentation while serving as a subject matter resource for training and refining Standard Operating Procedures. Key Responsibilities Manage project workflow from case intake to completion, including eligibility determination and scheduling Document project records and provide case status updates in response to inquiries Train new Case Analysts and assist in the development of standardized practices to improve organizational efficiency Required Qualifications 5+ years of experience in case management, project coordination, or legal support High school diploma or equivalent required; some college coursework or an associate degree preferred Proficiency in Microsoft Office and case management/document management systems Strong organizational and time management skills Self-motivated with attention to detail and accuracy